What’s Inside Our Reviews? Five Themes Stand Out

#1. Quality

First and foremost, we perform quality roof and siding installations. Great service is important to us, but we put QUALITY above everything else. That’s why we use the best installers we can find and provide them with the best materials available on the market.

As a result, our clients love the finished product – beautiful roofs and home siding that will last for many decades.

And you need to look no further than our reviews to see our commitment to quality:

“They did a great job installing the new metal roof. Very professional-looking job. Did a good job cleaning up when finished. Everyone was very friendly. I would recommend this company” – Dennis S.

“I definitely got the 5⭐️ experience with this company. The installers were on time and very professional! I highly recommend their services. I am very pleased with the job they performed and highly recommend them. I would certainly use them again.” – Mark S.

“Everything was done right with no shortcuts. Clean-up was amazingly and quickly completed with nothing for me to do. I’m still amazed how they could get so much done and show a lot of pride in a job well done.” – William M.

We trust you’ll love your new roof or siding. It’s entirely custom, and we’ll back it with a solid, caveat-free warranty.

#2. Responsive

Our response rate is second to none. When you call, we either pick up or call you right back.

More than that, we keep you updated throughout your roofing project. From start to finish, you know what’s going on and where your project stands.

And we’re almost always on time. If we’re running a few minutes behind due to forces outside of our control, we notify you immediately. That way, you’re never stressed, wondering where we are or feeling forgotten or unimportant.

You are important to us at BEST Contracting, and we show it, as evidenced by these reviews:

“We had a wonderful experience with Mike. He was thorough, timely, and communicated well. When an issue popped up during our project, we were informed immediately, and the proper steps were taken to fix it. Would use them again in the future.” – Melanie N.

“The front office provided scheduling date, time, and billing with no issues.” – Walt R.

“The Best Contracting team was amazing from start to finish. Brian Misavage kept me informed through the process on how long it would take, what the cleanup process included, what an extended warranty covered, and what my costs would be.” – Stephen K.

Our responsiveness begins from the first time you contact us. We’ll pick up or respond promptly, and we’ll gladly answer all of your questions.

#3. Courteous

All too often, courteousness is a lost art these days, particularly among contractors.

Well, at BEST Contracting, we STILL believe in genuine courtesy. All of our employees are friendly and down-to-earth.

And, on top of that, they’re respectful. Your family, your pets, and your home are all treated with the utmost respect while we’re there. We won’t blast music, park in the wrong spots, or leave trash behind like many of the “other guys” will.

And here are several reviews that speak to our commitment to courtesy:

“Undoubtedly, everyone we dealt with was professional, courteous, and genuinely concerned about my satisfaction, far exceeding my expectations.” – Elaine A.

“They were very respectful of our property and landscaping while doing the replacement. I would highly recommend Best, especially if you are battling your insurance company.” – Gary S.

“Just had Best Contracting fix a detached ridge vent on my home. Mike and Paul were fast, courteous, and “BEST” of all, fixed the vent in a secure and stable manner. I highly recommend Best for roofing and siding issues.” – Sean M.

We understand that professionalism and courtesy are good for business. But that’s not why we do it. Instead, we’re courteous because it’s who we are. Whether it’s while we’re on the job or during our free time, we’re genuinely courteous.

#4. Fast Service

We don’t dilly-dally at BEST Contracting. We almost always call back the same day you call us, and we schedule your inspection and service visit as soon as possible.

If it’s an emergency, we can usually arrive within a few days.

And we’re also diligent during your project. We show up on time (if not slightly early) and work hard to finish promptly.

Here are several reviews that speak to our timeliness:

“John came out to give an estimate the same day I called after a tree limb pierced my roof. Mike efficiently fixed it within 2 days. The same thing happened 2 weeks later! Mike came out and brought the materials along and fixed it pronto! Thank you for a job well done!” – Cathy L.

“I was awake to lots of water in my bathroom. I called Best Contracting, and they responded quickly. The owner and 2 guys, Paul and Mike, were diligent workers. They assured me they would find the source, and they did. If you are looking for workers with Integrity, I recommend Best, They live up to their name.” – Cheryl V.

“I had a small siding problem. Paul came out first thing this morning. He was friendly, personable, and easy to talk to. Answered questions, did the repair, and in 20 minutes was finished with the job. Would use them again for sure. Thank you, Paul.” – Sandy P.

Unfortunately, our commitment to timeliness isn’t all that common within the industry. But, at BEST Contracting, we must finish your project on time without setbacks or wasted time.

#5. Knowledgeable

We love siding, roofs, and gutters, and we know them really well. Our knowledge is something we take pride in, and our willingness to learn ensures we stay on top of industry changes and innovations.

More than that, we’re happy to share our knowledge with you and help you make informed decisions.

Here are several reviews that reference our knowledge of roofing, siding, and gutters:

“Mike and his crew provided excellent service to me in my roof replacement. His assistance in helping me make a selection was expert, and he thoroughly reviewed all the costs with me – no surprises! I highly recommend Best Contracting and would recommend them to friends!” – Anne H.

“Brian Misavage happened to be performing roof recon within our development, saw ours, and stopped to discuss with us. He knows roofs, communicates well with insurance companies, and understands people, and he made the process as painless as possible.” – Lou L.

“Jim diagnosed an installation issue with Hardie Plank that was installed 15 years ago. He provided me with Hardie Plank installation guidelines and suggested I reach out to the original installer. Jim provided me with enough factual data and guidance that I was able to have the original installer return to my house and correct the issues at no cost. Instead of pushing to sell a whole new job to remediate a 15-year-old siding, he recognized a severe workmanship issue which ended up saving us thousands of dollars.” – Andrew M.

At BEST Contracting, we’ve worked hard to develop a pristine roofing reputation within the local Lancaster, PA community. Contact us today for your free and accurate quote.