Questions To Ask A Potential Roofing Contractor

5 Questions To Ask A West Chester
Roofing Contractor You Plan To Hire

When hiring a roofing contractor to work on your West Chester home, asking the right questions is essential. To ensure your project’s success, you must carefully vet your prospective provider for their skills, experience, and credentials. But if you’re unfamiliar with the process, it can be tough to know how to find the best option. 

Many homeowners end up skipping the assessment phase when hiring, instead relying on the first provider they find. But hiring a company that is knowledgeable and experienced will give you peace of mind knowing that your roofing project is in good hands. 

If you’re struggling to make a choice, we can help. Here are five key questions to ask a residential roofing contractor before you hire them.

Roofing Contractor In West Chester

What To Do Before Asking Any Questions  

While asking the right questions is one of the most important parts of hiring a local Chester County roofing company, you should take a few steps first to ensure you’re following the best leads. 

Do Your Research  

The internet has made this process ten times easier, so it’s best to take advantage of digital convenience in the 21st century. 

There are plenty of websites dedicated to showcasing previous customers’ reviews for contracting companies in West Chester, such as: 

  • Yelp
  • The Better Business Bureau 
  • Google My Business 
  • Angi
  • HomeAdvisor 
  • The Contractor’s Website 

Pay attention to the testimonials you see on these websites, including any references to time management, project coordination, customer service, and the finished results. 

Ask Friends And Family For Recommendations  

When choosing a residential roofing company, asking friends and family for recommendations can be invaluable. These personal testimonials allow you to receive unbiased feedback about the craftsmanship and quality of local contractors’ work.  

Friends and family can provide insight into a Chester County company’s work ethic, customer service, and prices, which can be extremely helpful in your decision-making process and save you time and unnecessary headaches. 

We’re proud that many of our customers come from referrals from past projects. When a family member or friend is willing to recommend a company, it’s a big deal. 

Check The Roofer’s Portfolio  

An online or printed portfolio will indicate a residential roofing company’s experience and the quality of the team’s work. Seeing previous projects will tell you if their style is versatile and whether or not it matches your vision. 

A home renovation is a significant investment of time and resources, so getting the final result you pictured in your head is crucial. You’ll live with this work for years – take the time to make the right choice. 

The Questions You Should Ask A West Chester Contractor Before Hiring Them  

Now that you’re past the initial research stage, it’s time to ask critical questions to choose the best contractor for your roofing project. 

What Certifications And Credentials Do You Have?  

When it comes to residential roofing projects in Chester County, having the necessary certifications and credentials to ensure qualification and expertise is essential. 

Some standard roofing credentials include certifications from the following:

  • National Roofing Contractors Association
  • The Metal Roofing Alliance
  • The National Roof Certification and Inspection Association 

It’s also a good idea to check if the roofing company is registered with the Better Business Bureau and has a valid license.

The contractor may also have certifications from manufacturers they use for their roofing materials. These should include any warranties they may offer and any additional training they have received to make them the most experienced team for the job. 

Some roofing companies even have credentials from the Occupational Safety and Health Administration or the Environmental Protection Agency. 

Being in good standing with OSHA might seem irrelevant to your project, but knowing a company follows proper safety practices is essential to the outcome of the job. We’ve found when roofing installers are happy, healthy, and safe, the results are better. 

It’s critical to ensure all certifications and credentials are up to date and that the roofing company complies with any local building codes, so your new roof or repairs are safe and secure. 

How Long Have You Been In Business?  

Another influential factor in hiring a roofing company is how long they’ve been in business. If a contractor has been serving members of the West Chester community for years, it typically indicates more expertise, reliability, and quality work. 

Consider this: Would you rather hire a team with experience in two different kinds of roofing over four total projects or a team that has worked on hundreds of roofs and is well-versed in many different designs and residential roofing materials? 

Most people prefer the latter, so this question is crucial to include in your decision process. 

Are You Licensed And Insured?  

Before hiring for a residential roofing project, it’s vital to make sure the company is licensed and insured. 

A roofing license guarantees that the contractors on the team are all qualified to provide secure and functional results for your home. An active license also assures the homeowner that the company meets all the necessary criteria set by the local government. 

Being insured is equally important as it can protect West Chester homeowners in case of any damages or accidents during the installation of the asphalt roof

When asking a roofing company if they are licensed and insured, make sure they provide you with proof. The contractor should have the documents for their license and insurance on hand and ready to show you, as well as allow you to copy the documents for your records. You can never be too cautious when it comes to big roofing projects. 

Lastly, check the licensing and insurance dates to ensure both are current. This extra precaution guarantees the roofers have recently updated their credentials and that their procedures are still relevant to the latest safety and security standards. 

What Warranties Do You Offer?  

A quality residential roofing company should provide a warranty covering materials and labor. The warranty should protect from defects and cover the expenses of any repairs or replacements due to faulty materials. 

It’s best to ask for a written warranty that includes detailed information about the coverage, length of time, and any restrictions before deciding whether to hire the contractors. 

Make sure to read all the fine print and confirm any parts of the warranty you need clarification on. 

Do You Have Any References?  

A reputable roofer will have a list of satisfied customers from West Chester and other service areas who can provide insight into the quality of their work, punctuality, customer service, and overall experience. 

Once the roofers provide these references, you can contact each one directly and ask questions to understand the team’s performance better and to gauge how the customer reacted to the finished project. 

If a contractor hesitates to provide references, they typically have a low client satisfaction rate or haven’t worked on many projects. 

The Best Local West Chester Company For Your
Next Residential Roofing Project  

If you’re searching for a reliable West Chester company to complete your roofing project, Best Contracting can help. Our team of experts has years of experience and a versatile portfolio – guaranteed to deliver stunning and long-lasting results. 

Contact us or call us today at (717) 283–4524, and we’ll help you make your roof secure, durable, and stunning!

Share this article